Booking Policies: Reservation, Payment & Cancellation

Confirmed Reservations:

Reservation requests are accepted up to eighteen (18) months prior to arrival.

Standard reservations are accepted within a price category, i.e. a full-service Standard Waterfront or a non-serviced site in the $49.95/night category.

Site Specific Reservation Service (i.e. guest wishes to select a particular site) is available for stays of two (2) or more nights on a tent or Premium full-service site only. If the requested site is available it may be secured for an additional charge of $5.00/night.

Reservations for five (5) nights or less require payment in full at the time the reservation is made (selected base site rate and any applicable Supplemental Charges, Reservation Fee of $10.95 and Harmonized Sales Tax of 15%). This payment is non-refundable and may be modified as detailed in the Cancellation Policy below.

Each site reserved for six (6) nights or more requires a non-refundable deposit equal to the camping fees for the first five (5) nights (selected base site rate and any applicable Supplemental Charges, Reservation Fee of $10.95 and Harmonized Sales Tax of 15%), with the balance in full due upon check-in.

Deposit may be provided by cash, eTransfer, personal check, money order/cashier's check, bank transfer or VISA/MasterCard 



Length of Stay:


Guests will be checked-in upon arrival for the full number of nights reserved, without exception. Please reserve only the number of nights that you wish to stay - should you wish to extend your visit, we will be pleased to accommodate you as availability allows.



Payment:


Payment in full, less the pre-paid deposit, is due upon arrival.

Methods of payment include cash, E-transfer, travelers cheques, debit, VISA, MasterCard, and personal cheques received more than three (3) weeks prior to arrival.



Cancellations:


Cancellations documented by the office more than one week (seven days) prior to scheduled arrival date will be provided with a letter of credit valid for twelve (12) months. Cancellations received less than seven (7) days prior to arrival will forfeit the pre-payment. Arrival dates may be re-scheduled within twelve (12) months without penalty.



Refunds:

Refunds are not available for cancellations or early departure.
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Our Guests Say...

We enjoyed our stay with you - you live in a beautiful place and run a great campground (we have seen a lot of bad ones). Best wishes - hope to stay again one day.

Paul & Mary A., Fort Collins, CO

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