Booking Policies: Reservation, Payment & Cancellation
Confirmed Reservations:
Reservation requests are accepted up to eighteen (18) months prior to arrival.
Standard reservations are accepted within a price category, i.e. a full-service Standard Waterfront or a non-serviced site in the $49.95/night category.
Site-Specific Reservation Service (i.e. guest wishes to select a particular site) is available for stays of two (2) or more nights on a tent or Premium full-service site only. If the requested site is available it may be secured for an additional charge of $5.00/night.
Reservations for five (5) nights or less require payment in full at the time the reservation is made (selected base site rate and any applicable Supplemental Charges, Reservation Fee of $11.95 and Harmonized Sales Tax of 15%). This payment is non-refundable and may be modified as detailed in the Cancellation Policy below.
Each site reserved for six (6) nights or more requires a non-refundable deposit equal to the camping fees for the first five (5) nights (selected base site rate and any applicable Supplemental Charges, Reservation Fee of $11.95 and Harmonized Sales Tax of 15%), with the balance in full due upon check-in.
Deposit may be provided by cash, e-transfer, bank transfer or VISA/MasterCard
Length of Stay:
Guests will be checked-in upon arrival for the full number of nights reserved, without exception. Please reserve only the number of nights that you wish to stay - should you wish to extend your visit, we will be pleased to accommodate you as availability allows.
Payment in full, less the pre-paid deposit, is due upon arrival.
Methods of payment include cash, e-transfer, debit, VISA, and MasterCard.
Cancellations documented by the office more than one week (seven days) prior to the scheduled arrival date will be provided with a letter of credit valid for twelve (12) months. Cancellations received less than seven (7) days prior to arrival will forfeit the pre-payment. Arrival dates may be rescheduled within twelve (12) months without penalty.
Refunds:
Refunds are not available for cancellations or early departure.
Reservation requests are accepted up to eighteen (18) months prior to arrival.
Standard reservations are accepted within a price category, i.e. a full-service Standard Waterfront or a non-serviced site in the $49.95/night category.
Site-Specific Reservation Service (i.e. guest wishes to select a particular site) is available for stays of two (2) or more nights on a tent or Premium full-service site only. If the requested site is available it may be secured for an additional charge of $5.00/night.
Reservations for five (5) nights or less require payment in full at the time the reservation is made (selected base site rate and any applicable Supplemental Charges, Reservation Fee of $11.95 and Harmonized Sales Tax of 15%). This payment is non-refundable and may be modified as detailed in the Cancellation Policy below.
Each site reserved for six (6) nights or more requires a non-refundable deposit equal to the camping fees for the first five (5) nights (selected base site rate and any applicable Supplemental Charges, Reservation Fee of $11.95 and Harmonized Sales Tax of 15%), with the balance in full due upon check-in.
Deposit may be provided by cash, e-transfer, bank transfer or VISA/MasterCard
Length of Stay:
Guests will be checked-in upon arrival for the full number of nights reserved, without exception. Please reserve only the number of nights that you wish to stay - should you wish to extend your visit, we will be pleased to accommodate you as availability allows.
Payment:
Payment in full, less the pre-paid deposit, is due upon arrival.
Methods of payment include cash, e-transfer, debit, VISA, and MasterCard.
Cancellations:
Cancellations documented by the office more than one week (seven days) prior to the scheduled arrival date will be provided with a letter of credit valid for twelve (12) months. Cancellations received less than seven (7) days prior to arrival will forfeit the pre-payment. Arrival dates may be rescheduled within twelve (12) months without penalty.
Refunds:
Refunds are not available for cancellations or early departure.
Paul & Mary A., Fort Collins, CO